Privacy Policy

Last Updated: August 2026

At Power Plus LLC, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we may collect, use, share, retain, and protect information when you visit our website, submit an inquiry, or communicate with our team.

Power Plus LLC is a separate U.S.-registered business and is not Verizon. Our website and customer assistance are focused specifically on new internet and connectivity service inquiries. By using this website or submitting an inquiry, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when submitting a new internet or connectivity service inquiry, contacting us, or communicating with our team.

Depending on the nature of your inquiry, information may include your name, email address, telephone number, business information, service location or address, connectivity requirements, and other information you choose to provide that is relevant to your request.

We may also automatically collect certain technical or usage information when you visit our website. This may include your IP address, browser type, operating system, device information, referring website, pages visited, approximate usage information, and other technical data that may help us operate, secure, and improve the website.

How We Use Your Information

We may use information we collect to:

  • Respond to your new internet or connectivity service inquiry.

  • Understand your basic connectivity requirements.

  • Communicate with you regarding your inquiry.

  • Collect information necessary to process a new-service request.

  • Submit or forward your request or application through the appropriate authorized process where applicable.

  • Help determine the appropriate next step for your inquiry.

  • Maintain, operate, improve, and secure our website.

  • Monitor website performance and functionality.

  • Comply with applicable laws, regulations, and legal requirements.

Power Plus LLC does not use your information to represent that it can provide services outside its documented scope.

New-Service Inquiry Process

When you submit information through our website, the information may be used as part of the process for evaluating your new internet or connectivity inquiry.

Where applicable, Power Plus LLC may submit or forward the information you provide through the appropriate authorized Verizon process.

Verizon is the end service provider and is responsible for evaluating applicable service availability, eligibility, pricing, plans, installation, activation, and other service conditions.

Submitting your information does not guarantee that a particular service will be available, approved, installed, activated, or provided.

Information We Request

We aim to request only information that is reasonably necessary to understand and process your new-service inquiry.

The specific information requested may vary depending on your inquiry and the information required through the applicable authorized process.

You should avoid submitting sensitive information that is not necessary for your internet or connectivity inquiry through general website forms or communications.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to support website functionality, understand website usage, improve performance, maintain security, and enhance the user experience.

Cookies may allow us to understand how visitors interact with different areas of the website.

You may be able to manage or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of some website features.

Where required by applicable law, additional notices or choices regarding cookies and tracking technologies may be provided.

Information Sharing

Power Plus LLC does not sell, rent, or trade personal information to third parties for their own direct marketing purposes.

We may share information when reasonably necessary to:

  • Process or respond to your new internet or connectivity inquiry.

  • Submit or forward your inquiry through an appropriate authorized process.

  • Work with service providers or business partners that assist with website operation, communications, technology, security, or administrative functions.

  • Comply with applicable laws, regulations, legal processes, court orders, or governmental requests.

  • Protect the rights, property, security, and legitimate interests of Power Plus LLC, our customers, website users, or others.

  • Detect, prevent, or investigate fraud, misuse, security incidents, or other unlawful activity.

Information shared as part of an authorized service inquiry may be subject to the privacy practices, policies, and procedures applicable to the receiving provider or process.

Verizon Relationship

Power Plus LLC is a separate business and is not Verizon.

Where information is submitted or forwarded through an appropriate authorized Verizon process, the information may be handled by the applicable Verizon organization in accordance with the policies and privacy practices applicable to that process.

Power Plus LLC does not represent itself as Verizon and does not directly provide the underlying internet or connectivity service.

Data Security

Power Plus LLC uses reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, electronic transmission, communication method, or storage system can be guaranteed to be completely secure. You should use reasonable care when submitting information online.

Third-Party Services and Websites

Our website may use third-party tools, platforms, hosting providers, analytics services, communication services, or other technologies that support website operation and customer inquiries.

The website may also contain links or references to third-party websites or services.

Third-party websites and services operate independently and may have their own privacy policies, terms, and data practices. Power Plus LLC is not responsible for the privacy practices or security of third-party websites that it does not control.

We encourage you to review the applicable privacy policies before submitting personal information to any third-party website or service.

Children’s Privacy

This website is not intended to knowingly collect personal information from children under the age of 13.

We do not knowingly request personal information from children for new internet or connectivity service inquiries. If we become aware that a child has submitted personal information in circumstances where collection is not permitted, we will take reasonable steps to address and remove the information as appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • Requesting access to personal information we maintain about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of personal information where legally permitted.

  • Requesting information about certain processing activities.

  • Objecting to or restricting certain processing activities where legally applicable.

  • Withdrawing consent where processing is based on consent and withdrawal is legally available.

Privacy rights vary by jurisdiction and may be subject to applicable exceptions and limitations.

To submit a privacy-related request, please contact Power Plus LLC using the contact information provided on this website.

Data Retention

Power Plus LLC retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, processing applicable requests, maintaining business and operational records, complying with legal and regulatory obligations, resolving disputes, preventing fraud, and enforcing applicable agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

Accuracy of Information

You are responsible for providing accurate and current information when submitting an inquiry.

If information you provide changes or is inaccurate, you may contact us to request an appropriate correction where applicable.

Changes to This Privacy Policy

Power Plus LLC may update this Privacy Policy from time to time to reflect changes in our website, customer inquiry processes, business practices, legal requirements, or applicable privacy obligations.

Any updated Privacy Policy will be posted on this page with a revised Last Updated date.

We encourage visitors to periodically review this page to remain informed about how information may be handled.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Power Plus LLC using the contact information provided on this website.

We will make reasonable efforts to review and respond to privacy-related inquiries in accordance with applicable requirements.